Can I use ChatGPT for confidential information?

FREQUENTLY ASKED QUESTIONS

Can I use ChatGPT for confidential information?

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Short Answer: No. As a general rule, you should never enter confidential, proprietary, or client information into a public AI platform.

Why It Matters: AI has changed the way we work, but it has not changed your obligation to protect confidential information. Whether you are a business owner, consultant, accountant, or attorney, your responsibility to safeguard sensitive information remains the same.

Common Mistakes: Assuming AI conversations are confidential; entering client or employee information into AI; uploading proprietary documents; failing to create an internal AI policy.

Michelle's Bottom Line: AI should make your business more efficient. It should not compromise the trust others have placed in you. Think of AI as an incredibly knowledgeable assistant.  It is not as a secure filing cabinet. Used properly, it can save time and improve efficiency. Used carelessly, it can create unnecessary business risk.